Ripple Mart

  • FAQ's
    IC

    Privacy Policy

    Account, Password, and Security

    Any person may access the website and the products either by registering to the website or using the website as a guest. However, a guest user may not have access to all sections of the website including certain benefits/promotional offers, which shall be reserved only for the purpose of registered Users, and which may change from time to time at the sole discretion of the website.

    If you wish to register yourself with the website, you shall be required to create an account by registering through Facebook or your email account or by filling in the details prescribed in the website registration form. You will then receive a password and account designation upon completing the website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for any and all activities that occur under your password or account. You agree to

    1. Immediately notify the website of any unauthorized use of your password or account or any other breach of security, and
    2. Ensure that you exit from your account at the end of each session. www.ripplemart.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section or for any losses occurring thereto. You, as the User, waive any claims against the website for any loss and damage suffered by you on account of your failure to comply with the terms and reasonably expected good practices in this regard.

    If any user learns or is made or becomes aware of any instance of hacking or misuse of its user account, it shall without delay notify the website of the same. Additionally, registered users may be held liable for losses incurred by the website for any loss or damage caused as a result of failure in maintaining security by the relevant user.

    If any user provides any information that is untrue, false, not updated, and incomplete or the website has reasonable grounds to believe that such information is untrue, false, not updated, incomplete, the website shall have the right to suspend or terminate the relevant user account and refuse any and all current or future use of the website (or any portion thereof).

    The website may be inaccessible for such purposes as it may, at its sole discretions deem necessary, including but not limited to regular maintenance. However, under no circumstances will Ripplemart be held liable for any losses or claims arising out of such inaccessibility to the users and the users expressly waive any claims against Ripplemart in this regard.

    Users of the website may be required to provide certain person information and expressly permit the website from accessing and/or collecting and retaining such personal information of the users. Such provision and/or collection, storage, retention, use and disclosure of the personal information of the users shall be subject to the website's privacy policy available at Privacy Policy

    User Conduct and Rules:

    You agree and undertake to use the website only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when the website, you will not:

    1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
    2. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
    3. Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
    4. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the website or another's computer;
    5. Conduct or forward surveys, contests, pyramid schemes or chain letters;
    6. Download any file posted by another user of a service that you know, or reasonably should know, cannot be legally distributed in such manner;
    7. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
    8. Violate any code of conduct or other guidelines, which may be applicable for or to any particular service;
    9. Violate any applicable laws or regulations for the time being in force in or outside India; and
    10. Violate any of the terms and conditions of this agreement or any other terms and conditions for the use of the website contained elsewhere herein.
    11. Exploit any of the services. We reserve the right to deprive individual users of our cash on delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that users conduct violates applicable law or is harmful to our interests.
    12. You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about the website, its associates and partners on any property owned or operated by the website.

    Intellectual Property Rights

    Intellectual property rights ("IPR") for the purpose of these terms shall always mean and include copyrights whether registered or not, patents including rights of filing patents, trademarks, trade names, trade dresses, house marks, collective marks, associate marks and the right to register them, designs both industrial and layout, geographical indicators, moral rights, source code, technical data, broadcasting rights, displaying rights, distribution rights, selling rights, abridged rights, translating rights, reproducing rights, performing rights, communicating rights, adapting rights, circulating rights, protected rights, joint rights, reciprocating rights, infringement rights and further shall also include but not be limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code in relation to the website.

    All IPR on the website exclusively belong to either the website or the third party sellers and suppliers, as the case may be. Under no circumstance shall any user infringe in any way such IPR of the website, a third party supplier or seller during or pursuant to its use of the website for any purposes whatsoever.

    All those IPR arising as a result of domain names, internet or any other right available under applicable law shall vest in the domain of RippleMart Technologies Private Limited and/or its affiliates as the owner of such domain name.

    The parties hereto agree and confirm that no part of any Intellectual property rights mentioned hereinabove is transferred in the name of user and any intellectual property rights arising as a result of these presents shall also be in the absolute ownership, possession and our control or control of its owners/permitted assigns, as the case may be.

    Every user hereby grants www.ripplemart.coma perpetual, non-revocable, worldwide, royalty-free and sub-licensable right and license to use, copy, publish, transmit, reproduce, modify, adapt any content provided or created by the user. RippleMart shall have no liability for any infringement of intellectual property rights with respect to such content created by the user.

    Except as expressly provided herein, the user acknowledges and agrees that it shall not copy, republish, post, display, translate, transmit, reproduce or distribute or in any other way infringe any Intellectual property right through any medium without obtaining the necessary authorization from the Wwebsite or the thirty party owner of such Intellectual property right.

    Indemnity

    The user hereby indemnifies, defends and holds harmless the entity owning and operating the website, its subsidiaries, affiliates, vendors, agents and their respective directors, officers, employees, contractors and agents (herein after individually and collectively referred to as "indemnified parties") from and against any and all losses, liabilities, claims, suits, proceedings, penalties, interests, damages, demands, costs and expenses (including legal and other statutory fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the indemnified parties that arise out of, result from, or in connection with :

    1. The user's breach of these Terms; or
    2. Any claims made by any third party due to, or arising out of, or in connection with, the user's use of the website; or
    3. Any claim that any third party IPR, proprietary information, content or materials provided by the user causes any damage to a third party; or
    4. Violation of any rights of any third party by the user, including any IPR. Each an "Indemnity Event"

     Upon occurrence of an Indemnity event, the website may notify the user of any claims which the user shall be liable to indemnify the website against. The user shall then be obligated to consult with the website regarding the course of action to be undertaken in defending such a claim.

    The user shall not compromise or settle any claim or admit any liability or wrongdoing on the part of the website without the express prior written consent of the website which can be withheld or denied or conditioned by the website in its sole discretion.

    Notwithstanding anything to contrary, the website’s entire and aggregate liability to the user under and in relation to these terms shall not exceed the greater of indian rupees one hundred (INR 00) or the amount of fees, if any, paid by the user/seller to the website under the relevant order to which the cause of action for the liability relates.

    Notwithstanding anything to contrary, in no event shall the website, its subsidiaries or affiliates and their respective officers, directors, employees, partners or suppliers be liable to the user for any special, incidental, indirect, consequential, exemplary or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not the website has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with the user’s use of or access to the website or the product.

    Use of Content

    While using the website, the user specifically undertakes not to host, display, upload, modify, publish, transmit, update or share any information or content that:

    1. Belongs to another person and to which the user does not have any right to;
    2. Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;
    3. Harms minors in any way;

    4. Impersonate any person or entity, or falsely state or otherwise misrepresent the user’s affiliation with a person or entity; 
    5. Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting of any other nation; 
    6. Infringes any patent, trademark, copyright or other IPR; 
    7. Contain software viruses or any other computer code, files or programs designed to interrupt destroy or limit the functionality of any computer resource; 
    8. Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; 
    9. Engage in any activity that interferes with or disrupts access to the website or the products (or the servers and networks which are connected to the website); 
    10. Attempt to gain unauthorized access to any portion or feature of the website, any other systems or networks connected to the website, to any website server, or to any of the products offered on or through the website, by hacking, password mining or any other illegitimate means; 
    11. Probe, scan or test the vulnerability of the website or any network connected to the website, nor breach the security or authentication measures on the website or any network connected to the website. 
    12. Disrupt or interfere with the security of, or otherwise cause harm to, the website, systems resources, accounts, passwords, servers or networks connected to or accessible through the websites or any affiliated or linked sites; 
    13. Use the website or content therein for any purpose that is unlawful or prohibited by the terms or to solicit the performance of any illegal activity or other activity which infringes the rights of the website or other third parties; 
    14. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; 
    15. Violate any code of conduct or other guidelines, which may be applicable for or to any particular service; 
    16. Violate any applicable laws or regulations for the time being in force within or outside India; and 
    17. Violate the terms of these Terms. 

    In certain cases, where the user requires certain services in relation to the products, such as warranty, after-sales or installation services, the user shall directly contact the relevant seller or the manufacturer. However, in the event, the user contacts the website for the same, the website may inform the relevant Sseller to provide or facilitate the provision of such services to the user.

    The website is not and shall not be obliged to provide any such additional services. The website’s role in relation to facilitating such services shall be limited to facilitating communication between user and the seller for the purpose of provision of such additional services.

    The user acknowledges that there may be certain orders that the website is unable to process or pass on to the seller and/or which the website must cancel owing to various reasons such as non- availability of the website service, force majeure, credit limitations or suspected fraud etc.

    The user shall use the website and purchase any products available on it, for personal, non-commercial use only and shall not re-sell the same to any other person or commercialize the same in any manner whatsoever.

    The user may need to install updates that the website or any third party may introduce from time to time to access the products /website including downloads and required functionality, such as bug fixes, patches, enhanced functions, missing plug-ins and new versions. By using the website, the user shall be deemed to have agreed to receive such updates.

    The user agrees that it shall solely be responsible towards the website and to any third party for any breach of its obligations under these terms and for any consequences, losses or damages that may be suffered by the website owing to such breach by a user.

    Report Abuse and Take Down Policy

    In the event the website or any user becomes aware of any objectionable content on the website including but not limited to violation of privacy, misuse of personal information or violation of any IPR, in violation of these terms then, the website, by itself or upon receipt of a communication from any of its users, without any prior notice take down such objectionable content from the website.

    For any reporting in respect of the aforesaid, the user should contact the website at customercare@ripplemart.com

    Feedback and Information

    User feedbacks or information pertaining to products offered on the website or any information pertaining to the website shall be deemed to be non-confidential in nature.

    The website reserves the right, at its sole discretion to use such information for upgrading/enhancing the website and such use shall be entirely unrestricted.

    The website may at its discretion, also make any modifications or changes to the website and its content and / or products on the basis of such feedback or information.

    In the event that the website makes any changes or modifications to the website or products on the basis of any such feedback, the user shall not have any rights or title (including any IPR) in such changes or modifications to the website or products listed therein.

    By submitting any feedback or any information, the user hereby warrants that (i) the feedback does not contain confidential or proprietary information belonging to the user or any other person and shall not entitled to any compensation or reimbursement of any kind from the website for the feedback under any circumstances.

    Applicable Law:

    These terms shall be governed by and interpreted and construed in accordance with the laws of India. The courts in hyderabad shall have exclusive jurisdiction in respect of any matters arising here from.

    Dispute Resolution

    In the event any dispute arises out of or in connection with the terms herein, including the validity hereof, the parties hereto shall endeavor to settle such dispute amicably in the first instance. The attempt to bring about an amicable settlement shall be treated as having failed as soon as one of the parties hereto, after reasonable attempts, which shall continue for not less than 5 (Fifteen) calendar days, gives a notice to this effect, to the other party in writing.

    In case of such failure, the dispute shall be referred to a sole arbitrator, who shall be appointed by the website. The arbitration proceedings shall be governed by the indian arbitration and conciliation Act, 996 and shall be held in New Delhi. The language of arbitration shall be english.

    Jurisdictional Issues

    Unless otherwise specified, the products/items listed on the website are solely for the purpose of delivery in india. The website shall under no circumstance be held liable for use or availability of products for use in locations/countries other than india.

    User Protection Program

    The website’s user protection program provides for resolution of disputes between the user and Seller to successfully resolve a dispute regarding refund or replacement or non-delivery of a product.

    In such an eventuality, the user can write to customercare@ripplemart.comif the issue with the seller remains unresolved.

    The website’s users support team shall provide reasonable assistance and take such relevant actions against the seller as it, at its sole discretion may deem fit.

    General Provisions

    Notice: All notices to be issued pursuant to these terms shall be served to the user by email or by general notification on the website. Any notice to be sent to the website pursuant to these terms shall be sent to the website’s grievance officer by e-mail customercare@ripplemart.com

    Assignment: This terms shall not be assigned or otherwise transferred by the user. However the website's obligations under these terms are freely assignable or otherwise transferable by the website to any third parties without the requirement of seeking the users prior consent.

    Severability: If any provision of these terms is void, or is so declared, such provision shall be severed. The terms shall otherwise remain in full force and effect.

    Waiver: Any failure or delay by a party to enforce or exercise any provision of these terms, or any related right, shall not constitute a waiver by such party of that provision or right. The exercise of one or more of a party's rights hereunder shall not be a waiver of, or preclude the exercise of, any rights or remedies available to such party under these terms or in law or at equity. Any waiver by a party shall. Only be made in writing and executed by a duly authorized officer of such party. Relationship and exclusivity. Nothing in these terms shall constitute or be deemed to constitute a partnership, joint venture, agency or the like between the parties hereto or confer on any party any authority to bind the other party or to contract in the name of the other party or to incur any liability or obligation on behalf of the other party.

    Force Majeure: If performance of any service under these terms by the website is prevented, restricted, delayed or interfered with by reason of labor disputes, strikes, acts of god, floods, lightning, severe weather, shortages of materials, rationing, inducement of any virus, Trojan or other disruptive mechanisms, any event of hacking or illegal usage of the website, utility or communication failures, earthquakes, war, revolution, acts of terrorism, civil commotion, acts of public enemies, blockade, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause, which are beyond the reasonable control of the website and could not have been prevented by reasonable precautions then the website shall in to be excused and discharged from such performance to the extent of and during the period of such force majeure event, and such non-performance shall, in no manner whosoever, amount to a breach by the website of its obligations herein.

  • Return Policy
    IC

    Privacy Policy

    Account, Password, and Security

    Any person may access the website and the products either by registering to the website or using the website as a guest. However, a guest user may not have access to all sections of the website including certain benefits/promotional offers, which shall be reserved only for the purpose of registered Users, and which may change from time to time at the sole discretion of the website.

    If you wish to register yourself with the website, you shall be required to create an account by registering through Facebook or your email account or by filling in the details prescribed in the website registration form. You will then receive a password and account designation upon completing the website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for any and all activities that occur under your password or account. You agree to

    1. Immediately notify the website of any unauthorized use of your password or account or any other breach of security, and
    2. Ensure that you exit from your account at the end of each session. www.ripplemart.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section or for any losses occurring thereto. You, as the User, waive any claims against the website for any loss and damage suffered by you on account of your failure to comply with the terms and reasonably expected good practices in this regard.

    If any user learns or is made or becomes aware of any instance of hacking or misuse of its user account, it shall without delay notify the website of the same. Additionally, registered users may be held liable for losses incurred by the website for any loss or damage caused as a result of failure in maintaining security by the relevant user.

    If any user provides any information that is untrue, false, not updated, and incomplete or the website has reasonable grounds to believe that such information is untrue, false, not updated, incomplete, the website shall have the right to suspend or terminate the relevant user account and refuse any and all current or future use of the website (or any portion thereof).

    The website may be inaccessible for such purposes as it may, at its sole discretions deem necessary, including but not limited to regular maintenance. However, under no circumstances will Ripplemart be held liable for any losses or claims arising out of such inaccessibility to the users and the users expressly waive any claims against Ripplemart in this regard.

    Users of the website may be required to provide certain person information and expressly permit the website from accessing and/or collecting and retaining such personal information of the users. Such provision and/or collection, storage, retention, use and disclosure of the personal information of the users shall be subject to the website's privacy policy available at Privacy Policy

    User Conduct and Rules:

    You agree and undertake to use the website only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when the website, you will not:

    1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
    2. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
    3. Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
    4. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the website or another's computer;
    5. Conduct or forward surveys, contests, pyramid schemes or chain letters;
    6. Download any file posted by another user of a service that you know, or reasonably should know, cannot be legally distributed in such manner;
    7. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
    8. Violate any code of conduct or other guidelines, which may be applicable for or to any particular service;
    9. Violate any applicable laws or regulations for the time being in force in or outside India; and
    10. Violate any of the terms and conditions of this agreement or any other terms and conditions for the use of the website contained elsewhere herein.
    11. Exploit any of the services. We reserve the right to deprive individual users of our cash on delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that users conduct violates applicable law or is harmful to our interests.
    12. You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about the website, its associates and partners on any property owned or operated by the website.

    Intellectual Property Rights

    Intellectual property rights ("IPR") for the purpose of these terms shall always mean and include copyrights whether registered or not, patents including rights of filing patents, trademarks, trade names, trade dresses, house marks, collective marks, associate marks and the right to register them, designs both industrial and layout, geographical indicators, moral rights, source code, technical data, broadcasting rights, displaying rights, distribution rights, selling rights, abridged rights, translating rights, reproducing rights, performing rights, communicating rights, adapting rights, circulating rights, protected rights, joint rights, reciprocating rights, infringement rights and further shall also include but not be limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code in relation to the website.

    All IPR on the website exclusively belong to either the website or the third party sellers and suppliers, as the case may be. Under no circumstance shall any user infringe in any way such IPR of the website, a third party supplier or seller during or pursuant to its use of the website for any purposes whatsoever.

    All those IPR arising as a result of domain names, internet or any other right available under applicable law shall vest in the domain of RippleMart Technologies Private Limited and/or its affiliates as the owner of such domain name.

    The parties hereto agree and confirm that no part of any Intellectual property rights mentioned hereinabove is transferred in the name of user and any intellectual property rights arising as a result of these presents shall also be in the absolute ownership, possession and our control or control of its owners/permitted assigns, as the case may be.

    Every user hereby grants www.ripplemart.coma perpetual, non-revocable, worldwide, royalty-free and sub-licensable right and license to use, copy, publish, transmit, reproduce, modify, adapt any content provided or created by the user. RippleMart shall have no liability for any infringement of intellectual property rights with respect to such content created by the user.

    Except as expressly provided herein, the user acknowledges and agrees that it shall not copy, republish, post, display, translate, transmit, reproduce or distribute or in any other way infringe any Intellectual property right through any medium without obtaining the necessary authorization from the Wwebsite or the thirty party owner of such Intellectual property right.

    Indemnity

    The user hereby indemnifies, defends and holds harmless the entity owning and operating the website, its subsidiaries, affiliates, vendors, agents and their respective directors, officers, employees, contractors and agents (herein after individually and collectively referred to as "indemnified parties") from and against any and all losses, liabilities, claims, suits, proceedings, penalties, interests, damages, demands, costs and expenses (including legal and other statutory fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the indemnified parties that arise out of, result from, or in connection with :

    1. The user's breach of these Terms; or
    2. Any claims made by any third party due to, or arising out of, or in connection with, the user's use of the website; or
    3. Any claim that any third party IPR, proprietary information, content or materials provided by the user causes any damage to a third party; or
    4. Violation of any rights of any third party by the user, including any IPR. Each an "Indemnity Event"

     Upon occurrence of an Indemnity event, the website may notify the user of any claims which the user shall be liable to indemnify the website against. The user shall then be obligated to consult with the website regarding the course of action to be undertaken in defending such a claim.

    The user shall not compromise or settle any claim or admit any liability or wrongdoing on the part of the website without the express prior written consent of the website which can be withheld or denied or conditioned by the website in its sole discretion.

    Notwithstanding anything to contrary, the website’s entire and aggregate liability to the user under and in relation to these terms shall not exceed the greater of indian rupees one hundred (INR 00) or the amount of fees, if any, paid by the user/seller to the website under the relevant order to which the cause of action for the liability relates.

    Notwithstanding anything to contrary, in no event shall the website, its subsidiaries or affiliates and their respective officers, directors, employees, partners or suppliers be liable to the user for any special, incidental, indirect, consequential, exemplary or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not the website has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with the user’s use of or access to the website or the product.

    Use of Content

    While using the website, the user specifically undertakes not to host, display, upload, modify, publish, transmit, update or share any information or content that:

    1. Belongs to another person and to which the user does not have any right to;
    2. Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;
    3. Harms minors in any way;

    4. Impersonate any person or entity, or falsely state or otherwise misrepresent the user’s affiliation with a person or entity; 
    5. Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting of any other nation; 
    6. Infringes any patent, trademark, copyright or other IPR; 
    7. Contain software viruses or any other computer code, files or programs designed to interrupt destroy or limit the functionality of any computer resource; 
    8. Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; 
    9. Engage in any activity that interferes with or disrupts access to the website or the products (or the servers and networks which are connected to the website); 
    10. Attempt to gain unauthorized access to any portion or feature of the website, any other systems or networks connected to the website, to any website server, or to any of the products offered on or through the website, by hacking, password mining or any other illegitimate means; 
    11. Probe, scan or test the vulnerability of the website or any network connected to the website, nor breach the security or authentication measures on the website or any network connected to the website. 
    12. Disrupt or interfere with the security of, or otherwise cause harm to, the website, systems resources, accounts, passwords, servers or networks connected to or accessible through the websites or any affiliated or linked sites; 
    13. Use the website or content therein for any purpose that is unlawful or prohibited by the terms or to solicit the performance of any illegal activity or other activity which infringes the rights of the website or other third parties; 
    14. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; 
    15. Violate any code of conduct or other guidelines, which may be applicable for or to any particular service; 
    16. Violate any applicable laws or regulations for the time being in force within or outside India; and 
    17. Violate the terms of these Terms. 

    In certain cases, where the user requires certain services in relation to the products, such as warranty, after-sales or installation services, the user shall directly contact the relevant seller or the manufacturer. However, in the event, the user contacts the website for the same, the website may inform the relevant Sseller to provide or facilitate the provision of such services to the user.

    The website is not and shall not be obliged to provide any such additional services. The website’s role in relation to facilitating such services shall be limited to facilitating communication between user and the seller for the purpose of provision of such additional services.

    The user acknowledges that there may be certain orders that the website is unable to process or pass on to the seller and/or which the website must cancel owing to various reasons such as non- availability of the website service, force majeure, credit limitations or suspected fraud etc.

    The user shall use the website and purchase any products available on it, for personal, non-commercial use only and shall not re-sell the same to any other person or commercialize the same in any manner whatsoever.

    The user may need to install updates that the website or any third party may introduce from time to time to access the products /website including downloads and required functionality, such as bug fixes, patches, enhanced functions, missing plug-ins and new versions. By using the website, the user shall be deemed to have agreed to receive such updates.

    The user agrees that it shall solely be responsible towards the website and to any third party for any breach of its obligations under these terms and for any consequences, losses or damages that may be suffered by the website owing to such breach by a user.

    Report Abuse and Take Down Policy

    In the event the website or any user becomes aware of any objectionable content on the website including but not limited to violation of privacy, misuse of personal information or violation of any IPR, in violation of these terms then, the website, by itself or upon receipt of a communication from any of its users, without any prior notice take down such objectionable content from the website.

    For any reporting in respect of the aforesaid, the user should contact the website at customercare@ripplemart.com

    Feedback and Information

    User feedbacks or information pertaining to products offered on the website or any information pertaining to the website shall be deemed to be non-confidential in nature.

    The website reserves the right, at its sole discretion to use such information for upgrading/enhancing the website and such use shall be entirely unrestricted.

    The website may at its discretion, also make any modifications or changes to the website and its content and / or products on the basis of such feedback or information.

    In the event that the website makes any changes or modifications to the website or products on the basis of any such feedback, the user shall not have any rights or title (including any IPR) in such changes or modifications to the website or products listed therein.

    By submitting any feedback or any information, the user hereby warrants that (i) the feedback does not contain confidential or proprietary information belonging to the user or any other person and shall not entitled to any compensation or reimbursement of any kind from the website for the feedback under any circumstances.

    Applicable Law:

    These terms shall be governed by and interpreted and construed in accordance with the laws of India. The courts in hyderabad shall have exclusive jurisdiction in respect of any matters arising here from.

    Dispute Resolution

    In the event any dispute arises out of or in connection with the terms herein, including the validity hereof, the parties hereto shall endeavor to settle such dispute amicably in the first instance. The attempt to bring about an amicable settlement shall be treated as having failed as soon as one of the parties hereto, after reasonable attempts, which shall continue for not less than 5 (Fifteen) calendar days, gives a notice to this effect, to the other party in writing.

    In case of such failure, the dispute shall be referred to a sole arbitrator, who shall be appointed by the website. The arbitration proceedings shall be governed by the indian arbitration and conciliation Act, 996 and shall be held in New Delhi. The language of arbitration shall be english.

    Jurisdictional Issues

    Unless otherwise specified, the products/items listed on the website are solely for the purpose of delivery in india. The website shall under no circumstance be held liable for use or availability of products for use in locations/countries other than india.

    User Protection Program

    The website’s user protection program provides for resolution of disputes between the user and Seller to successfully resolve a dispute regarding refund or replacement or non-delivery of a product.

    In such an eventuality, the user can write to customercare@ripplemart.comif the issue with the seller remains unresolved.

    The website’s users support team shall provide reasonable assistance and take such relevant actions against the seller as it, at its sole discretion may deem fit.

    General Provisions

    Notice: All notices to be issued pursuant to these terms shall be served to the user by email or by general notification on the website. Any notice to be sent to the website pursuant to these terms shall be sent to the website’s grievance officer by e-mail customercare@ripplemart.com

    Assignment: This terms shall not be assigned or otherwise transferred by the user. However the website's obligations under these terms are freely assignable or otherwise transferable by the website to any third parties without the requirement of seeking the users prior consent.

    Severability: If any provision of these terms is void, or is so declared, such provision shall be severed. The terms shall otherwise remain in full force and effect.

    Waiver: Any failure or delay by a party to enforce or exercise any provision of these terms, or any related right, shall not constitute a waiver by such party of that provision or right. The exercise of one or more of a party's rights hereunder shall not be a waiver of, or preclude the exercise of, any rights or remedies available to such party under these terms or in law or at equity. Any waiver by a party shall. Only be made in writing and executed by a duly authorized officer of such party. Relationship and exclusivity. Nothing in these terms shall constitute or be deemed to constitute a partnership, joint venture, agency or the like between the parties hereto or confer on any party any authority to bind the other party or to contract in the name of the other party or to incur any liability or obligation on behalf of the other party.

    Force Majeure: If performance of any service under these terms by the website is prevented, restricted, delayed or interfered with by reason of labor disputes, strikes, acts of god, floods, lightning, severe weather, shortages of materials, rationing, inducement of any virus, Trojan or other disruptive mechanisms, any event of hacking or illegal usage of the website, utility or communication failures, earthquakes, war, revolution, acts of terrorism, civil commotion, acts of public enemies, blockade, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause, which are beyond the reasonable control of the website and could not have been prevented by reasonable precautions then the website shall in to be excused and discharged from such performance to the extent of and during the period of such force majeure event, and such non-performance shall, in no manner whosoever, amount to a breach by the website of its obligations herein.

  • Privacy Policy
    IC

    Privacy Policy

    Account, Password, and Security

    Any person may access the website and the products either by registering to the website or using the website as a guest. However, a guest user may not have access to all sections of the website including certain benefits/promotional offers, which shall be reserved only for the purpose of registered Users, and which may change from time to time at the sole discretion of the website.

    If you wish to register yourself with the website, you shall be required to create an account by registering through Facebook or your email account or by filling in the details prescribed in the website registration form. You will then receive a password and account designation upon completing the website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for any and all activities that occur under your password or account. You agree to

    1. Immediately notify the website of any unauthorized use of your password or account or any other breach of security, and
    2. Ensure that you exit from your account at the end of each session. www.ripplemart.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section or for any losses occurring thereto. You, as the User, waive any claims against the website for any loss and damage suffered by you on account of your failure to comply with the terms and reasonably expected good practices in this regard.

    If any user learns or is made or becomes aware of any instance of hacking or misuse of its user account, it shall without delay notify the website of the same. Additionally, registered users may be held liable for losses incurred by the website for any loss or damage caused as a result of failure in maintaining security by the relevant user.

    If any user provides any information that is untrue, false, not updated, and incomplete or the website has reasonable grounds to believe that such information is untrue, false, not updated, incomplete, the website shall have the right to suspend or terminate the relevant user account and refuse any and all current or future use of the website (or any portion thereof).

    The website may be inaccessible for such purposes as it may, at its sole discretions deem necessary, including but not limited to regular maintenance. However, under no circumstances will Ripplemart be held liable for any losses or claims arising out of such inaccessibility to the users and the users expressly waive any claims against Ripplemart in this regard.

    Users of the website may be required to provide certain person information and expressly permit the website from accessing and/or collecting and retaining such personal information of the users. Such provision and/or collection, storage, retention, use and disclosure of the personal information of the users shall be subject to the website's privacy policy available at Privacy Policy

    User Conduct and Rules:

    You agree and undertake to use the website only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when the website, you will not:

    1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
    2. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
    3. Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
    4. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the website or another's computer;
    5. Conduct or forward surveys, contests, pyramid schemes or chain letters;
    6. Download any file posted by another user of a service that you know, or reasonably should know, cannot be legally distributed in such manner;
    7. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
    8. Violate any code of conduct or other guidelines, which may be applicable for or to any particular service;
    9. Violate any applicable laws or regulations for the time being in force in or outside India; and
    10. Violate any of the terms and conditions of this agreement or any other terms and conditions for the use of the website contained elsewhere herein.
    11. Exploit any of the services. We reserve the right to deprive individual users of our cash on delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that users conduct violates applicable law or is harmful to our interests.
    12. You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about the website, its associates and partners on any property owned or operated by the website.

    Intellectual Property Rights

    Intellectual property rights ("IPR") for the purpose of these terms shall always mean and include copyrights whether registered or not, patents including rights of filing patents, trademarks, trade names, trade dresses, house marks, collective marks, associate marks and the right to register them, designs both industrial and layout, geographical indicators, moral rights, source code, technical data, broadcasting rights, displaying rights, distribution rights, selling rights, abridged rights, translating rights, reproducing rights, performing rights, communicating rights, adapting rights, circulating rights, protected rights, joint rights, reciprocating rights, infringement rights and further shall also include but not be limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code in relation to the website.

    All IPR on the website exclusively belong to either the website or the third party sellers and suppliers, as the case may be. Under no circumstance shall any user infringe in any way such IPR of the website, a third party supplier or seller during or pursuant to its use of the website for any purposes whatsoever.

    All those IPR arising as a result of domain names, internet or any other right available under applicable law shall vest in the domain of RippleMart Technologies Private Limited and/or its affiliates as the owner of such domain name.

    The parties hereto agree and confirm that no part of any Intellectual property rights mentioned hereinabove is transferred in the name of user and any intellectual property rights arising as a result of these presents shall also be in the absolute ownership, possession and our control or control of its owners/permitted assigns, as the case may be.

    Every user hereby grants www.ripplemart.coma perpetual, non-revocable, worldwide, royalty-free and sub-licensable right and license to use, copy, publish, transmit, reproduce, modify, adapt any content provided or created by the user. RippleMart shall have no liability for any infringement of intellectual property rights with respect to such content created by the user.

    Except as expressly provided herein, the user acknowledges and agrees that it shall not copy, republish, post, display, translate, transmit, reproduce or distribute or in any other way infringe any Intellectual property right through any medium without obtaining the necessary authorization from the Wwebsite or the thirty party owner of such Intellectual property right.

    Indemnity

    The user hereby indemnifies, defends and holds harmless the entity owning and operating the website, its subsidiaries, affiliates, vendors, agents and their respective directors, officers, employees, contractors and agents (herein after individually and collectively referred to as "indemnified parties") from and against any and all losses, liabilities, claims, suits, proceedings, penalties, interests, damages, demands, costs and expenses (including legal and other statutory fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the indemnified parties that arise out of, result from, or in connection with :

    1. The user's breach of these Terms; or
    2. Any claims made by any third party due to, or arising out of, or in connection with, the user's use of the website; or
    3. Any claim that any third party IPR, proprietary information, content or materials provided by the user causes any damage to a third party; or
    4. Violation of any rights of any third party by the user, including any IPR. Each an "Indemnity Event"

     Upon occurrence of an Indemnity event, the website may notify the user of any claims which the user shall be liable to indemnify the website against. The user shall then be obligated to consult with the website regarding the course of action to be undertaken in defending such a claim.

    The user shall not compromise or settle any claim or admit any liability or wrongdoing on the part of the website without the express prior written consent of the website which can be withheld or denied or conditioned by the website in its sole discretion.

    Notwithstanding anything to contrary, the website’s entire and aggregate liability to the user under and in relation to these terms shall not exceed the greater of indian rupees one hundred (INR 00) or the amount of fees, if any, paid by the user/seller to the website under the relevant order to which the cause of action for the liability relates.

    Notwithstanding anything to contrary, in no event shall the website, its subsidiaries or affiliates and their respective officers, directors, employees, partners or suppliers be liable to the user for any special, incidental, indirect, consequential, exemplary or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not the website has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with the user’s use of or access to the website or the product.

    Use of Content

    While using the website, the user specifically undertakes not to host, display, upload, modify, publish, transmit, update or share any information or content that:

    1. Belongs to another person and to which the user does not have any right to;
    2. Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;
    3. Harms minors in any way;

    4. Impersonate any person or entity, or falsely state or otherwise misrepresent the user’s affiliation with a person or entity; 
    5. Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting of any other nation; 
    6. Infringes any patent, trademark, copyright or other IPR; 
    7. Contain software viruses or any other computer code, files or programs designed to interrupt destroy or limit the functionality of any computer resource; 
    8. Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; 
    9. Engage in any activity that interferes with or disrupts access to the website or the products (or the servers and networks which are connected to the website); 
    10. Attempt to gain unauthorized access to any portion or feature of the website, any other systems or networks connected to the website, to any website server, or to any of the products offered on or through the website, by hacking, password mining or any other illegitimate means; 
    11. Probe, scan or test the vulnerability of the website or any network connected to the website, nor breach the security or authentication measures on the website or any network connected to the website. 
    12. Disrupt or interfere with the security of, or otherwise cause harm to, the website, systems resources, accounts, passwords, servers or networks connected to or accessible through the websites or any affiliated or linked sites; 
    13. Use the website or content therein for any purpose that is unlawful or prohibited by the terms or to solicit the performance of any illegal activity or other activity which infringes the rights of the website or other third parties; 
    14. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; 
    15. Violate any code of conduct or other guidelines, which may be applicable for or to any particular service; 
    16. Violate any applicable laws or regulations for the time being in force within or outside India; and 
    17. Violate the terms of these Terms. 

    In certain cases, where the user requires certain services in relation to the products, such as warranty, after-sales or installation services, the user shall directly contact the relevant seller or the manufacturer. However, in the event, the user contacts the website for the same, the website may inform the relevant Sseller to provide or facilitate the provision of such services to the user.

    The website is not and shall not be obliged to provide any such additional services. The website’s role in relation to facilitating such services shall be limited to facilitating communication between user and the seller for the purpose of provision of such additional services.

    The user acknowledges that there may be certain orders that the website is unable to process or pass on to the seller and/or which the website must cancel owing to various reasons such as non- availability of the website service, force majeure, credit limitations or suspected fraud etc.

    The user shall use the website and purchase any products available on it, for personal, non-commercial use only and shall not re-sell the same to any other person or commercialize the same in any manner whatsoever.

    The user may need to install updates that the website or any third party may introduce from time to time to access the products /website including downloads and required functionality, such as bug fixes, patches, enhanced functions, missing plug-ins and new versions. By using the website, the user shall be deemed to have agreed to receive such updates.

    The user agrees that it shall solely be responsible towards the website and to any third party for any breach of its obligations under these terms and for any consequences, losses or damages that may be suffered by the website owing to such breach by a user.

    Report Abuse and Take Down Policy

    In the event the website or any user becomes aware of any objectionable content on the website including but not limited to violation of privacy, misuse of personal information or violation of any IPR, in violation of these terms then, the website, by itself or upon receipt of a communication from any of its users, without any prior notice take down such objectionable content from the website.

    For any reporting in respect of the aforesaid, the user should contact the website at customercare@ripplemart.com

    Feedback and Information

    User feedbacks or information pertaining to products offered on the website or any information pertaining to the website shall be deemed to be non-confidential in nature.

    The website reserves the right, at its sole discretion to use such information for upgrading/enhancing the website and such use shall be entirely unrestricted.

    The website may at its discretion, also make any modifications or changes to the website and its content and / or products on the basis of such feedback or information.

    In the event that the website makes any changes or modifications to the website or products on the basis of any such feedback, the user shall not have any rights or title (including any IPR) in such changes or modifications to the website or products listed therein.

    By submitting any feedback or any information, the user hereby warrants that (i) the feedback does not contain confidential or proprietary information belonging to the user or any other person and shall not entitled to any compensation or reimbursement of any kind from the website for the feedback under any circumstances.

    Applicable Law:

    These terms shall be governed by and interpreted and construed in accordance with the laws of India. The courts in hyderabad shall have exclusive jurisdiction in respect of any matters arising here from.

    Dispute Resolution

    In the event any dispute arises out of or in connection with the terms herein, including the validity hereof, the parties hereto shall endeavor to settle such dispute amicably in the first instance. The attempt to bring about an amicable settlement shall be treated as having failed as soon as one of the parties hereto, after reasonable attempts, which shall continue for not less than 5 (Fifteen) calendar days, gives a notice to this effect, to the other party in writing.

    In case of such failure, the dispute shall be referred to a sole arbitrator, who shall be appointed by the website. The arbitration proceedings shall be governed by the indian arbitration and conciliation Act, 996 and shall be held in New Delhi. The language of arbitration shall be english.

    Jurisdictional Issues

    Unless otherwise specified, the products/items listed on the website are solely for the purpose of delivery in india. The website shall under no circumstance be held liable for use or availability of products for use in locations/countries other than india.

    User Protection Program

    The website’s user protection program provides for resolution of disputes between the user and Seller to successfully resolve a dispute regarding refund or replacement or non-delivery of a product.

    In such an eventuality, the user can write to customercare@ripplemart.comif the issue with the seller remains unresolved.

    The website’s users support team shall provide reasonable assistance and take such relevant actions against the seller as it, at its sole discretion may deem fit.

    General Provisions

    Notice: All notices to be issued pursuant to these terms shall be served to the user by email or by general notification on the website. Any notice to be sent to the website pursuant to these terms shall be sent to the website’s grievance officer by e-mail customercare@ripplemart.com

    Assignment: This terms shall not be assigned or otherwise transferred by the user. However the website's obligations under these terms are freely assignable or otherwise transferable by the website to any third parties without the requirement of seeking the users prior consent.

    Severability: If any provision of these terms is void, or is so declared, such provision shall be severed. The terms shall otherwise remain in full force and effect.

    Waiver: Any failure or delay by a party to enforce or exercise any provision of these terms, or any related right, shall not constitute a waiver by such party of that provision or right. The exercise of one or more of a party's rights hereunder shall not be a waiver of, or preclude the exercise of, any rights or remedies available to such party under these terms or in law or at equity. Any waiver by a party shall. Only be made in writing and executed by a duly authorized officer of such party. Relationship and exclusivity. Nothing in these terms shall constitute or be deemed to constitute a partnership, joint venture, agency or the like between the parties hereto or confer on any party any authority to bind the other party or to contract in the name of the other party or to incur any liability or obligation on behalf of the other party.

    Force Majeure: If performance of any service under these terms by the website is prevented, restricted, delayed or interfered with by reason of labor disputes, strikes, acts of god, floods, lightning, severe weather, shortages of materials, rationing, inducement of any virus, Trojan or other disruptive mechanisms, any event of hacking or illegal usage of the website, utility or communication failures, earthquakes, war, revolution, acts of terrorism, civil commotion, acts of public enemies, blockade, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause, which are beyond the reasonable control of the website and could not have been prevented by reasonable precautions then the website shall in to be excused and discharged from such performance to the extent of and during the period of such force majeure event, and such non-performance shall, in no manner whosoever, amount to a breach by the website of its obligations herein.

  • Terms of Use
    IC

    Privacy Policy

    Account, Password, and Security

    Any person may access the website and the products either by registering to the website or using the website as a guest. However, a guest user may not have access to all sections of the website including certain benefits/promotional offers, which shall be reserved only for the purpose of registered Users, and which may change from time to time at the sole discretion of the website.

    If you wish to register yourself with the website, you shall be required to create an account by registering through Facebook or your email account or by filling in the details prescribed in the website registration form. You will then receive a password and account designation upon completing the website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for any and all activities that occur under your password or account. You agree to

    1. Immediately notify the website of any unauthorized use of your password or account or any other breach of security, and
    2. Ensure that you exit from your account at the end of each session. www.ripplemart.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section or for any losses occurring thereto. You, as the User, waive any claims against the website for any loss and damage suffered by you on account of your failure to comply with the terms and reasonably expected good practices in this regard.

    If any user learns or is made or becomes aware of any instance of hacking or misuse of its user account, it shall without delay notify the website of the same. Additionally, registered users may be held liable for losses incurred by the website for any loss or damage caused as a result of failure in maintaining security by the relevant user.

    If any user provides any information that is untrue, false, not updated, and incomplete or the website has reasonable grounds to believe that such information is untrue, false, not updated, incomplete, the website shall have the right to suspend or terminate the relevant user account and refuse any and all current or future use of the website (or any portion thereof).

    The website may be inaccessible for such purposes as it may, at its sole discretions deem necessary, including but not limited to regular maintenance. However, under no circumstances will Ripplemart be held liable for any losses or claims arising out of such inaccessibility to the users and the users expressly waive any claims against Ripplemart in this regard.

    Users of the website may be required to provide certain person information and expressly permit the website from accessing and/or collecting and retaining such personal information of the users. Such provision and/or collection, storage, retention, use and disclosure of the personal information of the users shall be subject to the website's privacy policy available at Privacy Policy

    User Conduct and Rules:

    You agree and undertake to use the website only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when the website, you will not:

    1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
    2. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
    3. Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
    4. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the website or another's computer;
    5. Conduct or forward surveys, contests, pyramid schemes or chain letters;
    6. Download any file posted by another user of a service that you know, or reasonably should know, cannot be legally distributed in such manner;
    7. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
    8. Violate any code of conduct or other guidelines, which may be applicable for or to any particular service;
    9. Violate any applicable laws or regulations for the time being in force in or outside India; and
    10. Violate any of the terms and conditions of this agreement or any other terms and conditions for the use of the website contained elsewhere herein.
    11. Exploit any of the services. We reserve the right to deprive individual users of our cash on delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that users conduct violates applicable law or is harmful to our interests.
    12. You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about the website, its associates and partners on any property owned or operated by the website.

    Intellectual Property Rights

    Intellectual property rights ("IPR") for the purpose of these terms shall always mean and include copyrights whether registered or not, patents including rights of filing patents, trademarks, trade names, trade dresses, house marks, collective marks, associate marks and the right to register them, designs both industrial and layout, geographical indicators, moral rights, source code, technical data, broadcasting rights, displaying rights, distribution rights, selling rights, abridged rights, translating rights, reproducing rights, performing rights, communicating rights, adapting rights, circulating rights, protected rights, joint rights, reciprocating rights, infringement rights and further shall also include but not be limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code in relation to the website.

    All IPR on the website exclusively belong to either the website or the third party sellers and suppliers, as the case may be. Under no circumstance shall any user infringe in any way such IPR of the website, a third party supplier or seller during or pursuant to its use of the website for any purposes whatsoever.

    All those IPR arising as a result of domain names, internet or any other right available under applicable law shall vest in the domain of RippleMart Technologies Private Limited and/or its affiliates as the owner of such domain name.

    The parties hereto agree and confirm that no part of any Intellectual property rights mentioned hereinabove is transferred in the name of user and any intellectual property rights arising as a result of these presents shall also be in the absolute ownership, possession and our control or control of its owners/permitted assigns, as the case may be.

    Every user hereby grants www.ripplemart.coma perpetual, non-revocable, worldwide, royalty-free and sub-licensable right and license to use, copy, publish, transmit, reproduce, modify, adapt any content provided or created by the user. RippleMart shall have no liability for any infringement of intellectual property rights with respect to such content created by the user.

    Except as expressly provided herein, the user acknowledges and agrees that it shall not copy, republish, post, display, translate, transmit, reproduce or distribute or in any other way infringe any Intellectual property right through any medium without obtaining the necessary authorization from the Wwebsite or the thirty party owner of such Intellectual property right.

    Indemnity

    The user hereby indemnifies, defends and holds harmless the entity owning and operating the website, its subsidiaries, affiliates, vendors, agents and their respective directors, officers, employees, contractors and agents (herein after individually and collectively referred to as "indemnified parties") from and against any and all losses, liabilities, claims, suits, proceedings, penalties, interests, damages, demands, costs and expenses (including legal and other statutory fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the indemnified parties that arise out of, result from, or in connection with :

    1. The user's breach of these Terms; or
    2. Any claims made by any third party due to, or arising out of, or in connection with, the user's use of the website; or
    3. Any claim that any third party IPR, proprietary information, content or materials provided by the user causes any damage to a third party; or
    4. Violation of any rights of any third party by the user, including any IPR. Each an "Indemnity Event"

     Upon occurrence of an Indemnity event, the website may notify the user of any claims which the user shall be liable to indemnify the website against. The user shall then be obligated to consult with the website regarding the course of action to be undertaken in defending such a claim.

    The user shall not compromise or settle any claim or admit any liability or wrongdoing on the part of the website without the express prior written consent of the website which can be withheld or denied or conditioned by the website in its sole discretion.

    Notwithstanding anything to contrary, the website’s entire and aggregate liability to the user under and in relation to these terms shall not exceed the greater of indian rupees one hundred (INR 00) or the amount of fees, if any, paid by the user/seller to the website under the relevant order to which the cause of action for the liability relates.

    Notwithstanding anything to contrary, in no event shall the website, its subsidiaries or affiliates and their respective officers, directors, employees, partners or suppliers be liable to the user for any special, incidental, indirect, consequential, exemplary or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not the website has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with the user’s use of or access to the website or the product.

    Use of Content

    While using the website, the user specifically undertakes not to host, display, upload, modify, publish, transmit, update or share any information or content that:

    1. Belongs to another person and to which the user does not have any right to;
    2. Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;
    3. Harms minors in any way;

    4. Impersonate any person or entity, or falsely state or otherwise misrepresent the user’s affiliation with a person or entity; 
    5. Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting of any other nation; 
    6. Infringes any patent, trademark, copyright or other IPR; 
    7. Contain software viruses or any other computer code, files or programs designed to interrupt destroy or limit the functionality of any computer resource; 
    8. Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; 
    9. Engage in any activity that interferes with or disrupts access to the website or the products (or the servers and networks which are connected to the website); 
    10. Attempt to gain unauthorized access to any portion or feature of the website, any other systems or networks connected to the website, to any website server, or to any of the products offered on or through the website, by hacking, password mining or any other illegitimate means; 
    11. Probe, scan or test the vulnerability of the website or any network connected to the website, nor breach the security or authentication measures on the website or any network connected to the website. 
    12. Disrupt or interfere with the security of, or otherwise cause harm to, the website, systems resources, accounts, passwords, servers or networks connected to or accessible through the websites or any affiliated or linked sites; 
    13. Use the website or content therein for any purpose that is unlawful or prohibited by the terms or to solicit the performance of any illegal activity or other activity which infringes the rights of the website or other third parties; 
    14. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; 
    15. Violate any code of conduct or other guidelines, which may be applicable for or to any particular service; 
    16. Violate any applicable laws or regulations for the time being in force within or outside India; and 
    17. Violate the terms of these Terms. 

    In certain cases, where the user requires certain services in relation to the products, such as warranty, after-sales or installation services, the user shall directly contact the relevant seller or the manufacturer. However, in the event, the user contacts the website for the same, the website may inform the relevant Sseller to provide or facilitate the provision of such services to the user.

    The website is not and shall not be obliged to provide any such additional services. The website’s role in relation to facilitating such services shall be limited to facilitating communication between user and the seller for the purpose of provision of such additional services.

    The user acknowledges that there may be certain orders that the website is unable to process or pass on to the seller and/or which the website must cancel owing to various reasons such as non- availability of the website service, force majeure, credit limitations or suspected fraud etc.

    The user shall use the website and purchase any products available on it, for personal, non-commercial use only and shall not re-sell the same to any other person or commercialize the same in any manner whatsoever.

    The user may need to install updates that the website or any third party may introduce from time to time to access the products /website including downloads and required functionality, such as bug fixes, patches, enhanced functions, missing plug-ins and new versions. By using the website, the user shall be deemed to have agreed to receive such updates.

    The user agrees that it shall solely be responsible towards the website and to any third party for any breach of its obligations under these terms and for any consequences, losses or damages that may be suffered by the website owing to such breach by a user.

    Report Abuse and Take Down Policy

    In the event the website or any user becomes aware of any objectionable content on the website including but not limited to violation of privacy, misuse of personal information or violation of any IPR, in violation of these terms then, the website, by itself or upon receipt of a communication from any of its users, without any prior notice take down such objectionable content from the website.

    For any reporting in respect of the aforesaid, the user should contact the website at customercare@ripplemart.com

    Feedback and Information

    User feedbacks or information pertaining to products offered on the website or any information pertaining to the website shall be deemed to be non-confidential in nature.

    The website reserves the right, at its sole discretion to use such information for upgrading/enhancing the website and such use shall be entirely unrestricted.

    The website may at its discretion, also make any modifications or changes to the website and its content and / or products on the basis of such feedback or information.

    In the event that the website makes any changes or modifications to the website or products on the basis of any such feedback, the user shall not have any rights or title (including any IPR) in such changes or modifications to the website or products listed therein.

    By submitting any feedback or any information, the user hereby warrants that (i) the feedback does not contain confidential or proprietary information belonging to the user or any other person and shall not entitled to any compensation or reimbursement of any kind from the website for the feedback under any circumstances.

    Applicable Law:

    These terms shall be governed by and interpreted and construed in accordance with the laws of India. The courts in hyderabad shall have exclusive jurisdiction in respect of any matters arising here from.

    Dispute Resolution

    In the event any dispute arises out of or in connection with the terms herein, including the validity hereof, the parties hereto shall endeavor to settle such dispute amicably in the first instance. The attempt to bring about an amicable settlement shall be treated as having failed as soon as one of the parties hereto, after reasonable attempts, which shall continue for not less than 5 (Fifteen) calendar days, gives a notice to this effect, to the other party in writing.

    In case of such failure, the dispute shall be referred to a sole arbitrator, who shall be appointed by the website. The arbitration proceedings shall be governed by the indian arbitration and conciliation Act, 996 and shall be held in New Delhi. The language of arbitration shall be english.

    Jurisdictional Issues

    Unless otherwise specified, the products/items listed on the website are solely for the purpose of delivery in india. The website shall under no circumstance be held liable for use or availability of products for use in locations/countries other than india.

    User Protection Program

    The website’s user protection program provides for resolution of disputes between the user and Seller to successfully resolve a dispute regarding refund or replacement or non-delivery of a product.

    In such an eventuality, the user can write to customercare@ripplemart.comif the issue with the seller remains unresolved.

    The website’s users support team shall provide reasonable assistance and take such relevant actions against the seller as it, at its sole discretion may deem fit.

    General Provisions

    Notice: All notices to be issued pursuant to these terms shall be served to the user by email or by general notification on the website. Any notice to be sent to the website pursuant to these terms shall be sent to the website’s grievance officer by e-mail customercare@ripplemart.com

    Assignment: This terms shall not be assigned or otherwise transferred by the user. However the website's obligations under these terms are freely assignable or otherwise transferable by the website to any third parties without the requirement of seeking the users prior consent.

    Severability: If any provision of these terms is void, or is so declared, such provision shall be severed. The terms shall otherwise remain in full force and effect.

    Waiver: Any failure or delay by a party to enforce or exercise any provision of these terms, or any related right, shall not constitute a waiver by such party of that provision or right. The exercise of one or more of a party's rights hereunder shall not be a waiver of, or preclude the exercise of, any rights or remedies available to such party under these terms or in law or at equity. Any waiver by a party shall. Only be made in writing and executed by a duly authorized officer of such party. Relationship and exclusivity. Nothing in these terms shall constitute or be deemed to constitute a partnership, joint venture, agency or the like between the parties hereto or confer on any party any authority to bind the other party or to contract in the name of the other party or to incur any liability or obligation on behalf of the other party.

    Force Majeure: If performance of any service under these terms by the website is prevented, restricted, delayed or interfered with by reason of labor disputes, strikes, acts of god, floods, lightning, severe weather, shortages of materials, rationing, inducement of any virus, Trojan or other disruptive mechanisms, any event of hacking or illegal usage of the website, utility or communication failures, earthquakes, war, revolution, acts of terrorism, civil commotion, acts of public enemies, blockade, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause, which are beyond the reasonable control of the website and could not have been prevented by reasonable precautions then the website shall in to be excused and discharged from such performance to the extent of and during the period of such force majeure event, and such non-performance shall, in no manner whosoever, amount to a breach by the website of its obligations herein.

  • Report Infringement
    IC

    Privacy Policy

    Account, Password, and Security

    Any person may access the website and the products either by registering to the website or using the website as a guest. However, a guest user may not have access to all sections of the website including certain benefits/promotional offers, which shall be reserved only for the purpose of registered Users, and which may change from time to time at the sole discretion of the website.

    If you wish to register yourself with the website, you shall be required to create an account by registering through Facebook or your email account or by filling in the details prescribed in the website registration form. You will then receive a password and account designation upon completing the website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for any and all activities that occur under your password or account. You agree to

    1. Immediately notify the website of any unauthorized use of your password or account or any other breach of security, and
    2. Ensure that you exit from your account at the end of each session. www.ripplemart.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section or for any losses occurring thereto. You, as the User, waive any claims against the website for any loss and damage suffered by you on account of your failure to comply with the terms and reasonably expected good practices in this regard.

    If any user learns or is made or becomes aware of any instance of hacking or misuse of its user account, it shall without delay notify the website of the same. Additionally, registered users may be held liable for losses incurred by the website for any loss or damage caused as a result of failure in maintaining security by the relevant user.

    If any user provides any information that is untrue, false, not updated, and incomplete or the website has reasonable grounds to believe that such information is untrue, false, not updated, incomplete, the website shall have the right to suspend or terminate the relevant user account and refuse any and all current or future use of the website (or any portion thereof).

    The website may be inaccessible for such purposes as it may, at its sole discretions deem necessary, including but not limited to regular maintenance. However, under no circumstances will Ripplemart be held liable for any losses or claims arising out of such inaccessibility to the users and the users expressly waive any claims against Ripplemart in this regard.

    Users of the website may be required to provide certain person information and expressly permit the website from accessing and/or collecting and retaining such personal information of the users. Such provision and/or collection, storage, retention, use and disclosure of the personal information of the users shall be subject to the website's privacy policy available at Privacy Policy

    User Conduct and Rules:

    You agree and undertake to use the website only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when the website, you will not:

    1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
    2. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
    3. Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
    4. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the website or another's computer;
    5. Conduct or forward surveys, contests, pyramid schemes or chain letters;
    6. Download any file posted by another user of a service that you know, or reasonably should know, cannot be legally distributed in such manner;
    7. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
    8. Violate any code of conduct or other guidelines, which may be applicable for or to any particular service;
    9. Violate any applicable laws or regulations for the time being in force in or outside India; and
    10. Violate any of the terms and conditions of this agreement or any other terms and conditions for the use of the website contained elsewhere herein.
    11. Exploit any of the services. We reserve the right to deprive individual users of our cash on delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that users conduct violates applicable law or is harmful to our interests.
    12. You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about the website, its associates and partners on any property owned or operated by the website.

    Intellectual Property Rights

    Intellectual property rights ("IPR") for the purpose of these terms shall always mean and include copyrights whether registered or not, patents including rights of filing patents, trademarks, trade names, trade dresses, house marks, collective marks, associate marks and the right to register them, designs both industrial and layout, geographical indicators, moral rights, source code, technical data, broadcasting rights, displaying rights, distribution rights, selling rights, abridged rights, translating rights, reproducing rights, performing rights, communicating rights, adapting rights, circulating rights, protected rights, joint rights, reciprocating rights, infringement rights and further shall also include but not be limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code in relation to the website.

    All IPR on the website exclusively belong to either the website or the third party sellers and suppliers, as the case may be. Under no circumstance shall any user infringe in any way such IPR of the website, a third party supplier or seller during or pursuant to its use of the website for any purposes whatsoever.

    All those IPR arising as a result of domain names, internet or any other right available under applicable law shall vest in the domain of RippleMart Technologies Private Limited and/or its affiliates as the owner of such domain name.

    The parties hereto agree and confirm that no part of any Intellectual property rights mentioned hereinabove is transferred in the name of user and any intellectual property rights arising as a result of these presents shall also be in the absolute ownership, possession and our control or control of its owners/permitted assigns, as the case may be.

    Every user hereby grants www.ripplemart.coma perpetual, non-revocable, worldwide, royalty-free and sub-licensable right and license to use, copy, publish, transmit, reproduce, modify, adapt any content provided or created by the user. RippleMart shall have no liability for any infringement of intellectual property rights with respect to such content created by the user.

    Except as expressly provided herein, the user acknowledges and agrees that it shall not copy, republish, post, display, translate, transmit, reproduce or distribute or in any other way infringe any Intellectual property right through any medium without obtaining the necessary authorization from the Wwebsite or the thirty party owner of such Intellectual property right.

    Indemnity

    The user hereby indemnifies, defends and holds harmless the entity owning and operating the website, its subsidiaries, affiliates, vendors, agents and their respective directors, officers, employees, contractors and agents (herein after individually and collectively referred to as "indemnified parties") from and against any and all losses, liabilities, claims, suits, proceedings, penalties, interests, damages, demands, costs and expenses (including legal and other statutory fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the indemnified parties that arise out of, result from, or in connection with :

    1. The user's breach of these Terms; or
    2. Any claims made by any third party due to, or arising out of, or in connection with, the user's use of the website; or
    3. Any claim that any third party IPR, proprietary information, content or materials provided by the user causes any damage to a third party; or
    4. Violation of any rights of any third party by the user, including any IPR. Each an "Indemnity Event"

     Upon occurrence of an Indemnity event, the website may notify the user of any claims which the user shall be liable to indemnify the website against. The user shall then be obligated to consult with the website regarding the course of action to be undertaken in defending such a claim.

    The user shall not compromise or settle any claim or admit any liability or wrongdoing on the part of the website without the express prior written consent of the website which can be withheld or denied or conditioned by the website in its sole discretion.

    Notwithstanding anything to contrary, the website’s entire and aggregate liability to the user under and in relation to these terms shall not exceed the greater of indian rupees one hundred (INR 00) or the amount of fees, if any, paid by the user/seller to the website under the relevant order to which the cause of action for the liability relates.

    Notwithstanding anything to contrary, in no event shall the website, its subsidiaries or affiliates and their respective officers, directors, employees, partners or suppliers be liable to the user for any special, incidental, indirect, consequential, exemplary or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not the website has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with the user’s use of or access to the website or the product.

    Use of Content

    While using the website, the user specifically undertakes not to host, display, upload, modify, publish, transmit, update or share any information or content that:

    1. Belongs to another person and to which the user does not have any right to;
    2. Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;
    3. Harms minors in any way;

    4. Impersonate any person or entity, or falsely state or otherwise misrepresent the user’s affiliation with a person or entity; 
    5. Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting of any other nation; 
    6. Infringes any patent, trademark, copyright or other IPR; 
    7. Contain software viruses or any other computer code, files or programs designed to interrupt destroy or limit the functionality of any computer resource; 
    8. Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; 
    9. Engage in any activity that interferes with or disrupts access to the website or the products (or the servers and networks which are connected to the website); 
    10. Attempt to gain unauthorized access to any portion or feature of the website, any other systems or networks connected to the website, to any website server, or to any of the products offered on or through the website, by hacking, password mining or any other illegitimate means; 
    11. Probe, scan or test the vulnerability of the website or any network connected to the website, nor breach the security or authentication measures on the website or any network connected to the website. 
    12. Disrupt or interfere with the security of, or otherwise cause harm to, the website, systems resources, accounts, passwords, servers or networks connected to or accessible through the websites or any affiliated or linked sites; 
    13. Use the website or content therein for any purpose that is unlawful or prohibited by the terms or to solicit the performance of any illegal activity or other activity which infringes the rights of the website or other third parties; 
    14. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; 
    15. Violate any code of conduct or other guidelines, which may be applicable for or to any particular service; 
    16. Violate any applicable laws or regulations for the time being in force within or outside India; and 
    17. Violate the terms of these Terms. 

    In certain cases, where the user requires certain services in relation to the products, such as warranty, after-sales or installation services, the user shall directly contact the relevant seller or the manufacturer. However, in the event, the user contacts the website for the same, the website may inform the relevant Sseller to provide or facilitate the provision of such services to the user.

    The website is not and shall not be obliged to provide any such additional services. The website’s role in relation to facilitating such services shall be limited to facilitating communication between user and the seller for the purpose of provision of such additional services.

    The user acknowledges that there may be certain orders that the website is unable to process or pass on to the seller and/or which the website must cancel owing to various reasons such as non- availability of the website service, force majeure, credit limitations or suspected fraud etc.

    The user shall use the website and purchase any products available on it, for personal, non-commercial use only and shall not re-sell the same to any other person or commercialize the same in any manner whatsoever.

    The user may need to install updates that the website or any third party may introduce from time to time to access the products /website including downloads and required functionality, such as bug fixes, patches, enhanced functions, missing plug-ins and new versions. By using the website, the user shall be deemed to have agreed to receive such updates.

    The user agrees that it shall solely be responsible towards the website and to any third party for any breach of its obligations under these terms and for any consequences, losses or damages that may be suffered by the website owing to such breach by a user.

    Report Abuse and Take Down Policy

    In the event the website or any user becomes aware of any objectionable content on the website including but not limited to violation of privacy, misuse of personal information or violation of any IPR, in violation of these terms then, the website, by itself or upon receipt of a communication from any of its users, without any prior notice take down such objectionable content from the website.

    For any reporting in respect of the aforesaid, the user should contact the website at customercare@ripplemart.com

    Feedback and Information

    User feedbacks or information pertaining to products offered on the website or any information pertaining to the website shall be deemed to be non-confidential in nature.

    The website reserves the right, at its sole discretion to use such information for upgrading/enhancing the website and such use shall be entirely unrestricted.

    The website may at its discretion, also make any modifications or changes to the website and its content and / or products on the basis of such feedback or information.

    In the event that the website makes any changes or modifications to the website or products on the basis of any such feedback, the user shall not have any rights or title (including any IPR) in such changes or modifications to the website or products listed therein.

    By submitting any feedback or any information, the user hereby warrants that (i) the feedback does not contain confidential or proprietary information belonging to the user or any other person and shall not entitled to any compensation or reimbursement of any kind from the website for the feedback under any circumstances.

    Applicable Law:

    These terms shall be governed by and interpreted and construed in accordance with the laws of India. The courts in hyderabad shall have exclusive jurisdiction in respect of any matters arising here from.

    Dispute Resolution

    In the event any dispute arises out of or in connection with the terms herein, including the validity hereof, the parties hereto shall endeavor to settle such dispute amicably in the first instance. The attempt to bring about an amicable settlement shall be treated as having failed as soon as one of the parties hereto, after reasonable attempts, which shall continue for not less than 5 (Fifteen) calendar days, gives a notice to this effect, to the other party in writing.

    In case of such failure, the dispute shall be referred to a sole arbitrator, who shall be appointed by the website. The arbitration proceedings shall be governed by the indian arbitration and conciliation Act, 996 and shall be held in New Delhi. The language of arbitration shall be english.

    Jurisdictional Issues

    Unless otherwise specified, the products/items listed on the website are solely for the purpose of delivery in india. The website shall under no circumstance be held liable for use or availability of products for use in locations/countries other than india.

    User Protection Program

    The website’s user protection program provides for resolution of disputes between the user and Seller to successfully resolve a dispute regarding refund or replacement or non-delivery of a product.

    In such an eventuality, the user can write to customercare@ripplemart.comif the issue with the seller remains unresolved.

    The website’s users support team shall provide reasonable assistance and take such relevant actions against the seller as it, at its sole discretion may deem fit.

    General Provisions

    Notice: All notices to be issued pursuant to these terms shall be served to the user by email or by general notification on the website. Any notice to be sent to the website pursuant to these terms shall be sent to the website’s grievance officer by e-mail customercare@ripplemart.com

    Assignment: This terms shall not be assigned or otherwise transferred by the user. However the website's obligations under these terms are freely assignable or otherwise transferable by the website to any third parties without the requirement of seeking the users prior consent.

    Severability: If any provision of these terms is void, or is so declared, such provision shall be severed. The terms shall otherwise remain in full force and effect.

    Waiver: Any failure or delay by a party to enforce or exercise any provision of these terms, or any related right, shall not constitute a waiver by such party of that provision or right. The exercise of one or more of a party's rights hereunder shall not be a waiver of, or preclude the exercise of, any rights or remedies available to such party under these terms or in law or at equity. Any waiver by a party shall. Only be made in writing and executed by a duly authorized officer of such party. Relationship and exclusivity. Nothing in these terms shall constitute or be deemed to constitute a partnership, joint venture, agency or the like between the parties hereto or confer on any party any authority to bind the other party or to contract in the name of the other party or to incur any liability or obligation on behalf of the other party.

    Force Majeure: If performance of any service under these terms by the website is prevented, restricted, delayed or interfered with by reason of labor disputes, strikes, acts of god, floods, lightning, severe weather, shortages of materials, rationing, inducement of any virus, Trojan or other disruptive mechanisms, any event of hacking or illegal usage of the website, utility or communication failures, earthquakes, war, revolution, acts of terrorism, civil commotion, acts of public enemies, blockade, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause, which are beyond the reasonable control of the website and could not have been prevented by reasonable precautions then the website shall in to be excused and discharged from such performance to the extent of and during the period of such force majeure event, and such non-performance shall, in no manner whosoever, amount to a breach by the website of its obligations herein.